Customer stories

Real results from
real restaurants

VoxAI is currently in pilot with pizza shops across the GTA. We believe in showing honest results — here's what we're seeing so far.

📣 More customer stories are on the way as we grow
Pilot story

Pizza Europa — GTA pilot shop

🍕

Pizza Europa

Independent pizza shop · GTA · Pilot participant

Pizza Europa is one of VoxAI's founding pilot restaurants. We worked directly with the owner to configure the full menu, pricing, HST calculations, and kitchen alert workflow.

What we set up
✓Full pizza menu with sizes, crusts, toppings, and modifiers
✓Side items, drinks, and combo pricing
✓Ontario HST calculated per item and confirmed verbally
✓Kitchen SMS sent the moment each call ends
✓Live orders dashboard for kitchen staff
✓Out-of-stock toggle for day-to-day menu management

Full quantitative results from pilot deployments will be shared as we accumulate more data over the coming months. We prefer to share real numbers rather than estimates.

Example workflow

How a typical Friday night call goes

7:43 PM
Customer calls the pizza shop number
VoxAI answers promptly. The owner is in the kitchen.
7:43 PM
AI agent takes the order
1× Large Pepperoni (thin crust), 1× Caesar Salad, 2× Diet Pepsi.
7:45 PM
Total confirmed with HST
$38.94 including HST. Ready time: 20 minutes. Name: Marcus.
7:45 PM
Kitchen SMS sent
Full order details texted to the kitchen line. Dashboard updated.
7:45 PM
Receipt emailed to customer
Confirmation email sent automatically if email provided.
8:05 PM
Marcus arrives for pickup
Staff already has the order ready. No confusion, no manual lookup.
What we measure

The metrics we track with every pilot

We care about outcomes, not vanity metrics. Here's what we actually track with every pilot restaurant to measure whether VoxAI is working:

📞
Call answer rate
Percentage of inbound calls answered before the caller hangs up.
🧾
Order completion rate
Percentage of answered calls that result in a confirmed order.
🧮
HST accuracy
Whether the confirmed total matches the actual pickup price. Target: 100%.
📲
Kitchen alert time
Time between call end and SMS delivery to the kitchen.
💵
Revenue per call
Average order value for VoxAI-handled calls vs. historical baseline.
⭐
Owner satisfaction
Monthly check-in with the restaurant owner on overall experience.
🕐

Customer stories coming soon

We're building up a library of real results from real restaurants. We'll share them here as soon as we have enough data to tell an honest, accurate story.

Want to be one of our early pilot restaurants? Book a free demo and help us build this page.

Book a free demo

Become an early adopter

Join the restaurants helping us shape VoxAI. 14-day free trial included.

Book a free demo📞 Try the demo agent
Explore more
Pizza shopsPricingBook a free demo