Like adding a dedicatedphone-ordering assistant.
VoxAI handles the repetitive, time-consuming task of answering inbound phone orders — so your actual team can focus on cooking, serving, and running the kitchen.
A phone-order specialist, not a replacement for your team
VoxAI handles one specific, high-volume job: answering inbound phone calls and taking pickup orders. It doesn’t manage your kitchen, replace your cooks, or interact with customers at the counter.
Think of it as adding a dedicated phone person who never calls in sick, never goes on break during rush hour, and never gets distracted — but only handles the phone.
- Handles inbound pickup order calls
- Frees staff to focus on in-person service and cooking
- Most valuable during busy hours and evenings
- Works alongside your existing team, not instead of them
Exactly what it does, and exactly what it doesn’t
What VoxAI does
- Answers every inbound phone call
- Takes complete pickup orders
- Confirms totals with HST
- Sends order to kitchen instantly
- Handles specials and out-of-stock items
- Works 24/7, including peak hours
What VoxAI doesn’t do
- Replace kitchen or front-of-house staff
- Handle in-person customer interactions
- Manage delivery drivers
- Resolve complex complaints on its own
- Handle payments in-call
Three shifts where the phone hurts
Late-night and weekends
Staffing a dedicated phone person for every late-night shift is expensive. VoxAI handles those hours without overtime.
Friday and Saturday rush
Your busiest times are when phones ring most. VoxAI handles incoming calls so your team can focus on the kitchen.
Staff call-ins and short shifts
When a staff member calls in sick, the phone doesn’t stop ringing. VoxAI keeps orders flowing regardless.
An honest word about AI in restaurants
VoxAI is good at one thing: taking phone orders conversationally and routing them to your kitchen accurately. It’s not a magic fix for every restaurant challenge, and it’s not a replacement for the hospitality and care that only your team can provide.
What it does well is handle high-volume, repetitive phone intake — the calls that interrupt your staff 30–50 times on a Friday night. By automating that specific job, your team gets time back for the work that actually requires human judgment.
Give the phone to someone else
Flex, Starter and Pro trials begin at go-live. Setup is reviewed before go-live. No long-term contract.
Call (647) 498-6017 — that’s our live pizza demo line. Try ordering a pizza or sides to see the agent in action.