AI voice agent

An AI agent thatsounds human andtakes real orders.

VoxAI uses natural voice AI to handle your restaurant’s inbound phone orders — conversationally, accurately, and at scale.

Demo line: (647) 498-6017 — try ordering a pizza, sides, or drinks.

Under the hood

How the voice agent works

Four parts. One of them is deliberately not an AI.

STEP 01

Speech-to-Text — Deepgram

Transcribes the caller’s words in real time with restaurant-specific accuracy.

STEP 02

Language Model — Anthropic Claude

Understands intent, manages conversation flow, applies menu rules and pricing.

STEP 03

Text-to-Speech — ElevenLabs

Generates natural-sounding voice responses that most callers mistake for a person.

STEP 04

Pricing Engine — VoxAI proprietary

Calculates exact totals with Ontario HST. The LLM never touches the math.

Sample call

What an actual conversation sounds like

AI
Hi, thank you for calling! I’m Sarah. What can I get for you today?
CX
I’d like a large Hawaiian pizza, thick crust, and a two-litre Pepsi for pickup.
AI
Perfect. One large Hawaiian on thick crust, and a two-litre Pepsi. Would you like to add any sides or a dessert?
CX
No thanks, that’s all.
AI
Got it. Your total is $31.06 including HST. Ready in about 20 to 25 minutes. Can I get the name for the order?
CX
Marcus.
AI
Great, Marcus! Your order is confirmed. See you in about 20 minutes.

Callers can interrupt, change their order, ask about specials, or ask for the total again. VoxAI adapts naturally — just like a real person would.

Capabilities

What the voice agent handles

Full menu understanding

Knows your entire menu — every size, crust, topping, modifier, drink, and combo. Updated when you change your dashboard.

Natural back-and-forth

Handles interruptions, corrections, and questions naturally. Changing an item mid-order just works.

Exact HST readback

Reads the exact total including Ontario HST back to the caller. Pricing engine ensures it’s always accurate.

Multi-language support

Agents can be set up to take orders in more than one language — useful for GTA markets with diverse communities. Ask which languages are available for your shop.

Kitchen notification

Sends the full order to your kitchen by SMS and email the moment the call ends. No manual re-entry.

Customer receipt

A professional email receipt is sent to the customer (when email is provided) with the order summary and ready time.

The demo line is answering right now

Hear it for yourself

Call the demo line and try ordering a pizza, sides, or drinks.

Demo line: (647) 498-6017