VoxAI answers your incoming calls, captures pickup and pizza orders, confirms the HST-inclusive total, and sends order details to your kitchen — automatically, any time you're open.
This is a pizza-ordering demo line, not a support number.
When a customer calls your restaurant, VoxAI picks up, carries out a natural conversation, takes the order details, confirms the total including HST, and passes everything to your kitchen — all without your staff needing to touch the phone.
Some owners describe it as an AI receptionist, a virtual receptionist, or an AI phone agent. Whatever the label, the practical job is the same: your phone gets answered and your orders get captured, even during your busiest hours.
VoxAI is not a human answering service and it is not a call centre. It is software that connects to your existing phone line and handles inbound calls using AI. No hardware to install. No app for your customers to download. Customers call your regular number and reach VoxAI.
Picks up when your team is busy or unavailable. Callers reach a responsive AI agent, not a voicemail box.
Handles full pickup order conversations: menu items, sizes, crust, toppings, modifiers, drinks, and sides.
Can answer routine questions about your menu where configured during onboarding — hours, specials, out-of-stock items.
VoxAI's pricing engine calculates the exact total including Ontario HST and reads it back before the call ends.
Order details go to your kitchen staff by SMS and email the moment the call ends. No manual entry required.
Where configured, a confirmation is sent to the customer with their order details and estimated ready time.
Your regular phone number, forwarded to VoxAI. Nothing changes for the caller.
The AI agent greets the caller and begins the order conversation.
Items, sizes, modifiers, and any special requests are collected conversationally.
VoxAI confirms the HST-inclusive total and estimated ready time before the call ends.
Full order details sent by SMS and email to your kitchen staff immediately.
Where configured, the customer receives a confirmation with their order details.
VoxAI is designed for businesses that take food orders over the phone and need reliable call handling without hiring extra staff.
Suitability for food trucks depends on your workflow and can be reviewed during onboarding.
According to Statistics Canada, labour accounted for about 33.6% of Canadian foodservice operating expenses in 2024, and the foodservice job vacancy rate was 7.1% in 2023.
A TouchBistro 2024 survey found about 30% of Canadian diners said they ordered takeout at least weekly.
VoxAI is one option for managing phone order volume without adding to a staffing workload that is already under pressure. Whether it is right for your operation depends on your specific workflow and call volume.
It is important to be clear about what VoxAI does not handle, so you can evaluate whether it fits your operation.
VoxAI is operated by HRSteelMartAI Inc. (o/a VoxAI), a Canadian-founded, Canadian-owned and operated company. VoxAI's proprietary application is designed and developed in Canada for Canadian restaurants. The system is built with Canadian tax rules (Ontario HST) and Canadian restaurant workflows in mind.
VoxAI is software — a cloud-based AI system that connects to your restaurant's phone line and handles inbound calls automatically. It is not a human answering service or a call centre. Your phone forwards to VoxAI, and VoxAI handles the call in real time.
No. VoxAI handles inbound phone orders so your team can focus on cooking and serving. Your staff still manage the kitchen, handle in-person customers, deal with complaints, and run the restaurant. VoxAI is a phone-answering tool, not a replacement for people.
VoxAI is designed for independent pizza shops, takeout restaurants, quick-service restaurants, small restaurants, and cafés or bakeries that take phone orders. It may also suit food trucks that accept phone pre-orders, catering inquiries, or event inquiries — suitability for food trucks depends on your workflow and can be reviewed during onboarding.
No. VoxAI does not collect card payments, process transactions, or handle financial data from callers. VoxAI confirms the order total with HST so the customer knows what to expect at pickup, but payment happens at your counter as it always has.
Book a free demo at voxai.ca/signup. You can also try the live pizza-ordering demo line at (647) 498-6017 — that's a working VoxAI agent running a pizza shop script. It's a demo line, not a support number.
Book a free demo and we'll walk through your phone workflow, your menu, and whether VoxAI is a fit.
Questions? Email [email protected]
Or try the live pizza-ordering demo: (647) 498-6017
This is a pizza-ordering demo line, not a support number.